最近 GG 卡被 gank 的好多啊 虽然我的还没有被 ban 但是感觉离被 ban 也不远了 看到有人说可以转 CTExcel 有成功的案例 但是也刷到了有佬友说别着急转 CTExcel. 佬友们还有什么更好的办法嘛
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bluetree2039 1 day ago via iPhone
蹲一个好方案,研究几天了 没好的
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fsdyjs007 OP 遇到 giffgaff 无故封号并且拒绝退还账户余额 的恶心事。常规的维权终极杀招是去 Communications Ombudsman (英国通信申诉专员) 官网发起第三方独立申诉。只要专员立案,giffgaff 就要交一笔几百镑的案件处理费,所以他们通常会为了避免这笔费用而直接认怂退款。
但是,国内用户去立案会遇到一个巨大的坑:403 Forbidden 报错。 当你准备好所有截图,满怀信心地打开 Ombudsman 的 Raise dispute 页面 时,大概率会被无情地拦截。这是因为这类英国官方申诉网站的 WAF (防火墙)非常严格,对国内 IP 直接拉黑;而即使你切了代理(无论你换多少个英国原生节点或者调什么全局路由规则),也很容易被风控系统精准识别并阻断。直接发邮件立案(官方认可)。其实大可不必死磕节点和网页端,Ombudsman 官方是完全接受电子邮件立案的! 如果你也卡在了网页 403 ,直接按以下格式发邮件即可: 官方受理邮箱: [email protected] 邮件发件人: 强烈建议使用你注册 giffgaff 的那个邮箱发送,方便对方直接匹配。 邮件标题:New Dispute Registration: giffgaff - Account suspended and refund refused 邮件正文模板: Dear Communications Ombudsman Team, I am writing to formally register a dispute against my communications provider, giffgaff. I am submitting this via email because your online dispute registration portal is returning a “403 Forbidden” error for me. Please find my details and the summary of my dispute below: My Details: Full Name: [你的拼音姓名] Address: [你的中国通讯地址,拼音即可,可附带邮编] Contact Phone Number: [你的国内手机号,如 +86…] Email Address: [你的邮箱] Provider & Account Details: Provider Name: giffgaff giffgaff Username: [你的 giffgaff 登录用户名] giffgaff Phone Number: [你的 giffgaff 英国手机号码] Dispute Summary: My giffgaff account was unexpectedly closed without any prior warning or valid reason. I had a remaining prepaid balance in my account, which was topped up via my credit card. I have contacted giffgaff customer service to resolve this and requested a refund. However, they completely refused to process it and issued a final decision. Withholding an unused prepaid balance while unilaterally terminating the service is highly unfair. Remedy Sought: I am requesting a full refund of my remaining balance back to my original payment card. Please find attached the deadlock letter (final decision) from giffgaff and my proof of payment. I look forward to receiving a case reference number. Yours faithfully, [你的拼音姓名] 附件千万别忘了带上: giffgaff 发给你的那封包含 “This is our final decision” 的邮件截图。 你当初绑定的信用卡/银行卡的扣款流水截图。 发送过去后,耐心等待 1-3 个工作日,你会收到一封带有案件编号( Case Reference Number )的自动回复邮件,这就代表成功立案了。接下来专员会去搞定 giffgaff ,你等退款就行。 |